Its more typical to see a table with cleaning times (although watch out for those that are simply a table of inspection times, which do not mean things are necessarily cleaned).
Here the emphasis is on the checking rather than the cleaning, but of interest here is the mixture of concerns, complaints and queries. So if you have a concern take them to reception, but it's only complaints and queries which they offer to resolve in a timely manner. A concern might be neither a complaint or in deed a query....I might be concerned that the floor is a bit wet and slippy and a potential risk which I want to point out, without it being a complaint or have a query about it.
